Job Title: Workability Intern
Location: Sanderson Center – Taylorsville
Supervised by: Pamela Mower
Requisition #: 22293
Closes:  Mon. 01/13/20 11:59 PM Mountain Time

 Details: Part Time
Schedule TL, AT Will

No Benefits
$12.00 Hourly    
DHRM rules regarding promotions and transfers apply to current state of Utah employees.

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The Division of Services to the Deaf and Hard of Hearing (DSDHH) is providing a paid 12-week internship opportunity for a Community Advocacy Services Intern with a disability who is motivated. The intern will report to the internship coordinator, Pamela Mower.
Job Description
This person will be assisting Community Advocacy Services to provide services to eligible individuals with disabilities related to the coordination of customer services or special projects and in compliance with State requirements. The person in this position is expected to perform administrative support and/or assistance to Community Advocacy Services and its customers.

The Community Advocacy Services Intern will perform the following tasks:

  • Consistently demonstrates and promotes the values of respect, honesty, care and dignity for the members as well as all other team members involved in the servicing of DSDHH’s clients.
  • Produces and is productive under tight timeframes.
  • Balances multiple and competing priorities.
  • Maintains goal-directed behavior and performance sometimes under stressful conditions.
  • Interacts courteously with others.
  • Demonstrates consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit.
  • Maintains good attendance which is an essential function of this position.
  • Assists Employment Specialist in job information research, creates handouts with tips for job seekers and employers and helps with job placement and follow-up services as needed.
  • Assists Case Managers with clients as needed.
  • Assists in promoting effective education, self-management support and timely healthcare delivery to achieve optimal quality and outcomes.
  • Assists in identifying resources of comparable benefits in the community.
  • Provides front desk coverage and filing as required.
  • Participates in regular team meetings and department in-services.
  • Works in conjunction with others on the team and promotes collaborative teamwork.
  • Provides support for Events and Educational classes as assigned by Internship Coordinator.
  • Maintains a working knowledge of, and adheres to applicable federal/state regulations including but not limited to, laws related to patient confidentiality, release of information and HIPAA. 
  • Strong communication skills including signing and writing skills.


  • Must be fluent in American Sign Language (ASL).
  • Computer expertise using Word, Excel, PowerPoint, Gmail and spreadsheet software.
  • Knowledge of disability, accommodations, and state/national resources.
  • Strong customer service.
  • Ability to interact with others and put them at ease.
  • Ability to collect and provide information.
  • Ability to locate and develop community resources.
  • Ability to plan, organize and coordinate work activities.
  • Ability to actively listen to others.
  • Ability to problem solve.
  • Ability to be creative.
  • Ability to establish and maintain effective working relationships with others.

Minimum Requirements

  • Fluent in American Sign Language, knowledge of Deaf Culture and accommodations along with accommodations for  individuals who are Hard of Hearing.
  • Skilled in Microsoft Suite.

*This opportunity is available to individuals with disabilities through the State of Utah’s Work Ability Internship (WAI) Program. To be considered for this opportunity, applicants will need to provide documentation of their disability to the Human Resource’s WAI Coordinator. Please email one of the documents below to Rachel Dodge at by January 12, 2020.

Adequate documentation includes:

  • SSDI or SSI documentation.
  • Veterans Administration Certification.
  • Letter from a licensed Vocational Rehabilitation Counselor.
  • Department of Human Resource Management form letter signed by a physician.

All documentation that determines the nature and extent of a disability will be kept secure and confidential and be maintained by the WAI Coordinator in the Department of Human Resource Management (DHRM) Administration office.

$12/hr for up to 30 hours per week for 12 weeks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Division of Services to the Deaf and Hard of Hearing is committed to protecting the safety, health and well-being of all employees and individuals in our workplace. We believe that alcohol abuse and illegal drug use are detrimental to achieving success as an individual and as a professional. Employment at Division of Services to the Deaf and Hard of Hearing is contingent upon successfully passing a pre-employment drug test prior to start date. We are proudly a drug and alcohol-free workplace and will maintain to enforce such policy. Our drug and alcohol-free workplace policy is intended to apply whenever anyone is representing or conducting business for Division of Services to the Deaf and Hard of Hearing.

The Utah State Office of Rehabilitation (USOR)
USOR has served Utahans with disabilities for more than 90 years. The Division serving Deaf, Hard of Hearing and Deaf plus was created under USOR in 1988 and is home to a 32,000 sq. ft. facility named the Robert G. Sanderson Community Center for the Deaf and Hard of Hearing also known as Division of Services to the Deaf and Hard of Hearing.  With this in mind, the selected intern will participate in day-to-day office duties including: assist the Employment Specialist, assist Community Advocacy services and assist with Community Education and Events as needed. 

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